Terms & Conditions

1. GENERAL

 

EDU Toys and Appliances Singapore (hereunder EDU Toys) is an official distributor for Timio B.V. and operates the official website Timio Singapore.
EDU Toys and Appliances Singapore has UEN 53431939D.

The following terms apply to all deliveries and services of EDU Toys. By placing an order, the customer agrees on these terms. EDU Toys reserves the right to change these terms from time to time without notice.

All rights, obligations, offers, orders, and agreements entered into under these terms and conditions are subject exclusively to Singapore law.

By placing an order on Timio Singapore's website, the customer automatically agrees on EDU Toys's terms and conditions.

2. ORDERS

Customers can place orders on Timio Singapore website https://sg.timio.co. Directly after an order has been placed, the customer will receive an email to confirm the order including order details and the total costs.

EDU Toys reserves the right to refuse an order at any time which can result, for example, from one of the following:

  • The product ordered is not in stock
  • EDU Toys inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion

If there are any problems with your order EDU Toys will contact you as soon as possible.

3. PRICES 

All prices on EDU Toys website are in S$ (Singapore Dollar).

We offer free shipping in Singapore. For other countries, prices listed on the internet do not include the shipping charge. A shipping charge will be added during the order process, depending on delivery location for your order. 

4. PAYMENT

EDU Toys accepts payment by

  • Visa
  • Mastercard
  • American Express
  • PayNow (Singapore)
  • Shop Pay
  • Apple Pay
  • Google Pay

    5. SHIPPING   Click here

    6. WARRANTY  Click here

    7. LIABILITY

    EDU Toys has made every effort to display all information on its website as accurate as possible. However EDU Toys reserves the right to refuse orders where the information, including prices and promotions, has been mis-published. EDU Toys is not liable for consequences arising from incomplete or incorrect information on its website.

    EDU Toys cannot be held responsible for product deviations due to photo or monitor quality.

    8. PRIVACY, COOKIES AND ADVERTISEMENTS  Click here

    9. COMPLAINTS

    EDU Toys is making all effort to satisfy his customers. Nonetheless should be there a reason for dissatisfaction or questions, please contact EDU Toys by sending an email to timio.sg@timio.co

    10. CUSTOMER REVIEWS

    Customers can submit comments or reviews about the products on the Timio Singapore website and other Timio websites. However EDU Toys and TIMIO B.V. cannot be held responsible for the accuracy of these customer reviews.

    11. COPYRIGHT

    All rights, including copyright, in this website are reserved by or licensed to TIMIO B.V.. The contents of this website, including pictures, may not be copied, saved or distributed without prior written consent from TIMIO B.V.

    12. OWNERSHIP

    EDU Toys is owner of the goods until receipt of full payment.

    13. DISPUTE RESOLUTION

    The Small Claims Tribunals (SCT) were set up to provide a quick and inexpensive forum to resolve small claims, without the use of lawyers. Please refer to www.statecourts.gov.sg (Filing a claim at the Small Claims Tribunals) for more information. We do not intend to participate in dispute settlement proceedings before a dispute resolution body.