Orders are sent within 24 hours during workdays (excluding weekends and public holidays). Orders are shipped after payment is received. Sending your order within 24 hours does not mean you will receive it within 24 hours, it means we are putting your order in the mail. 

Estimated delivery times:

Singapore : 1-2 business day
Malaysia, Hongkong, Korea : 3-5 business days

except during peak holiday seasons which can slow down the delivery services

Note: The delivery time is an estimated delivery time. The delivery time refers to the period between the order and the arrival of the goods at the customer. Circumstances can always delay the delivery time. 

Attention: Enter your phone number when placing your order. If there are any problems with the delivery, contact can be made on location.

Shipping cost:

The following shipping costs are calculated according to the destination country:

Singapore:                       Free shipping

Discs sets only:                   S$ 10 
Timio player:                       S$ 14
TImio player + disc sets:    S$ 23

Hong Kong:
Discs sets only:                   S$ 19 
Timio player:                       S$ 29
TImio player + disc sets:    S$ 39

South Korea:
Discs sets only:                   S$ 19 
Timio player:                       S$ 29
TImio player + disc sets:    S$ 39

Customs import duties 
Timio is an Education toy with tariff code HS 8543.70 that should have zero import duties when ordering from Malaysia or Hong Kong.

Sales Tax 
For Malaysia, imports from Singapore may be subject to 10% SST, plus an admin charge.