Orders are sent within 24 hours during workdays (excluding weekends and public holidays). Orders are shipped after payment is received. Sending your order within 24 hours does not mean you will receive it within 24 hours, it means we are putting your order in the mail.
Estimated delivery times:
Singapore : 1-2 business day
Malaysia, Hongkong, Korea : 3-5 business days depending on selected courier
except during peak holiday seasons which can slow down the delivery services
Note: The delivery time is an estimated delivery time. The delivery time refers to the period between the order and the arrival of the goods at the customer. Circumstances can always delay the delivery time.
Attention: Enter your phone number when placing your order. If there are any problems with the delivery, contact can be made on location.
The following shipping costs are calculated according to the destination country:
Singapore : Free shipping
Malaysia, Hong Kong & South Korea : Courier Rate shown at Check-out
Customs import duties
Timio is an Education toy with tariff code HS 8543.70 that should have zero import duties when ordering from Malaysia or Hong Kong.
For Malaysia, imports from Singapore may be subject to 10% SST, plus an admin charge.